How It Works

From customer reviews to public recognition

Five stages, the same for every business, in every state.

The process

Five stages

The process is the same whether a business was submitted or found through public data.

  1. 1

    Discovery

    Businesses enter the program through public listings or a free submission from anyone.

  2. 2

    Data review

    We read the customer rating, the number of reviews and how complete the public Google Maps listing is.

  3. 3

    Scoring

    The published formula produces a Recognition Score out of 100 for each business.

  4. 4

    Minimum check

    A business needs a 4.0 rating, 5 reviews and a score of 70 to move forward.

  5. 5

    Publication

    Qualifying businesses receive a directory profile and a unique verification ID.

Our commitments

Rules we never bend

  • Never for sale

    No fee, sponsorship or package can change a result.

  • One standard

    The same formula applies to all industries and locations.

  • Always public

    Methodology and verification stay open to everyone.

Questions

Process questions

Does a business need to apply?

No. Anyone can submit a business, but public data can also bring a business into the program.

How long does recognition last?

Recognition is awarded for a calendar year. Each year is evaluated on its own.

Can a score be improved by paying?

No. Purchases have no effect on scores, status or directory position.

Know a business that deserves it?

Submit it for review. It is free and takes a couple of minutes.