Recognition Methodology

One public, 100-point standard

Everything that goes into the Business Recognition Score, written down for anyone to check.

Score factors

Three weighted factors

  • 70points

    Customer Rating

    The average rating out of 5, converted directly to points. A 5.0 rating earns all 70.

  • 20points

    Review Volume

    A curve rewards each new review, with full points at 250 reviews.

  • 10points

    Profile Completeness

    A phone number, website, opening hours, street address and claimed listing are worth 2 points each.

The formula

How the score is calculated

The score is the sum of three parts. Each part is calculated the same way for every business.

  1. Rating points

    Up to 70

    A 5.0 rating earns 70.0 points.

  2. Review points

    Up to 20

    855 reviews earn 20.0 points.

  3. Profile points

    Up to 10

    A 100% profile earns 10.0 points.

The full formula

Total for JP Auto Body Shop70.0 + 20.0 + 10.0 = 100.0

Review points stop at 20, which is reached at 250 reviews. The log function is the base 10 logarithm. Each part is rounded to one decimal place. Ratings and review counts come from public Google Maps listings. ABR does not store review text and is not affiliated with Google.

Score calculator

Check Your Business

Enter your numbers to estimate a Recognition Score. Nothing is saved or sent.

Minimum rating
4.0 of 5
Minimum reviews
5
Minimum score
70 of 100

Recognition Score

0/100

of 70 pts
of 20 pts
of 10 pts
  • Rating of 4.0+
  • 5+ reviews
  • Score of 70+

Worked examples

Three scenarios

Hypothetical figures that show how the minimums work together.

Score scenarios
ScenarioRatingReviewsProfileScoreResult
Scenario A4.8214100%96.6 Recognized
Scenario B3.94480%76.4 Rating below 4.0
Scenario C4.8360%78.2 Too few reviews

Questions

Methodology questions

Why does rating carry the most weight?

Customer satisfaction is the clearest signal of quality, so it accounts for 70 of 100 points.

Why do review counts use a curve?

The first reviews matter most. The curve stops very large businesses from winning on size alone.

Can a business with a high score miss recognition?

Yes. All three minimums must be met, so a high score with too few reviews does not qualify.